Skip to content

Yanzi Documentation Hub

User Manual

Terms of Service & Privacy Policy

Yanzi Warranty replacement requests

News

Below you'll find our release notes as well as the schedule for upcoming maintenance activities of the Yanzi Platform. Make sure you never miss any news, subscribe to our developer newsletter!

Release Notes

February 2023

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
January 2023

Lifecycle

  • Support for new IoT Access Point 3
  • General bug fixes and stability improvements

Cloud & Gateway

  • Support for new IoT Access Point 3
  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
2022
December 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
November 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • Add support for Ethernet based sensors
  • Reduce frequency of uplink capacity tests for bandiwidth saving
  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
October 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
September 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • Performance improvements on all Cirrus message processing, specially in some such as LocationRequest
  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
August 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
July 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and security and stability improvements

Insights

  • Fix bug where temperature would not show selected unit in some views
  • General bug fixes and stability improvements
June 2022

Lifecycle

  • Layout update to unit list
  • Fix bug where samples would be shown in wrong unit sporadically
  • More intuitive presentation of PM data
  • Added visual feedback for some actions in the UI
  • More performant search in unit list
  • Improvements to dark mode
  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and security and stability improvements

Insights

  • Add "Floor plan" visualisation in Investigate - for showing data on a map
  • Add support for Particulate matter
  • Add support for Sound pressure level
  • Add Environment report under Scenarios
  • General bug fixes and stability improvements
May 2022

Lifecycle

  • Faster search in location list
  • Search for account names and account numbers in location list
  • Improved performance in location list
  • Improved performance in planning tool
  • Dark mode now extends to maps and floor plan views
  • Stability improvements for Single-Sign on login
  • New visualisations of historical data in the device status map sidebar
  • Position log has a new presentation in the device sidebar
  • Fix bug with wrong color of highlighted sinks and sources in the planning tool
  • Improved readability of system health messages
  • It is now possible to select longer time ranges when viewing historical data
  • It is now possible to select time range in Asset Browser
  • Issue where Link to Yanzi Insights would not initiate a login flow fixed
  • General stability and performance improvements

Cloud & Gateway

  • General bug fixes and security and stability improvements

Insights

  • General improvement of Investigate view. Use "Take the tour"-button to see intended usage.
  • The added "Series" feature in Investigate lets the user combine multiple metrics in the same chart.
  • Heatmap now available in Investigate.
  • Ability to save Investigate reports for future use. All reports are saved to the location, so everyone with access to the location can see and edit them.
  • New combinations of dimensions and metrics added for further analysis of building health.
  • Asset groups: add assets to groups for easy access in Investigate reports.
  • It is now possible to select which asset to show in the "Utilization" dashboard.
  • Number of groups shown in Desk/Room utilization report is limited to 5, then a "Show more..." button is shown.
  • Fix scroll bug in Explore.
  • Fix bug where an invalid time selection would lead to an unrecoverable error.
  • All Custom Dashboards are now saved to the location, so everyone with access to the location can access them.
  • Minor dark mode improvements.
  • General bug fixes and stability improvements.
April 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • Add Support for aggregation of Sound Pressure, Atmospheric Pressure and Particulate Matter in assets
  • Fix bug where new gateway might not be able to connect to the Yanzi Cloud
  • General bug fixes and security and stability improvements

Insights

  • General bug fixes and stability improvements
March 2022

Lifecycle

  • Fix issues in "Connect new gateway" flow
  • Improve robustness on Device ID input sanitizing
  • Add charts for new Yanzi Health data types
  • Cleanup of available languages
  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
February 2022

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • Improvements in API performance
  • General bug fixes and stability improvements

Insights

  • Add new reports: Desk / Room utilization and People count
  • Add new static dashboards: Floor plan live data / Building people count
  • Brand new custom dashboard editor: Easier process with configuration stored in the cloud which allows for more custom configuration
  • Building, floor and area groups now aggregates air quality metrics from their child assets
  • Ability to toggle series in new charts
  • General bug fixes and stability improvements
January 2022

Lifecycle

  • Fix an issue where Gateway would show in multiple floors in some views
  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
2021
December 2021

Lifecycle

  • Fix issue in Asset bulk editor which previously sometimes showed old values
  • New Topology graph with colored edges/link status information
  • Styling improvements in Planning tool
  • Added possibility to set the position of a gateway by typing coordinates
  • Improvements on functionality display based on access level
  • Improved accessibility and performance in the tree view in Asset browser
  • Mobile layout improvements
  • Accessible map buttons
  • Add data type selector to dashboard page
  • General bug fixes and stability improvements

Cloud & Gateway

  • Fixed bug where Offline sensor count in Health report was not correct in some cases with disconnected Access Points
  • General bug fixes and stability improvements

Insights

  • Append authentication information to Insights links when using SSO
  • General bug fixes and stability improvements
November 2021

Lifecycle

  • Accessible map in Location list, clicking a location in the map now opens a prompt for which service to open
  • New beta Compact mode in location list
  • Add and improve language support for NO, SE, DA, EN
  • Add ability to set gateway position without floor plan requirement
  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and stability improvements

Insights

  • People count chart in "Overview" report is now a bar chart instead of a line chart
  • Add ability to show people count in "Overview" report by 2 hour timeslots
  • Clicking the Light Bulb next to a chart toggles a new chart explanation, including a list of all the assets included in the selection. Click "Show assets" in a multi-asset selection to get the list.
  • "Historical summary" report does not reload automatically when making changes to the data selection improving performance significantly. Press "Apply configuration" to load new data.
  • An issue where the page would become unresponsive when changing the time selection has been resolved.
  • New "Peak" metric aggregation which shows the maximum value at a certain timeslot within the interval.
  • Map views (all but Live) now have a "Show desks and chairs" option which toggles desks and chairs in the map.
  • Investigate does not reload all data on every configuration change, but waits for the "Apply configuration" button to be pressed before reloading improving performance significantly.
  • Investigate now includes a list of all assets in the current asset selection at the bottom.
  • Bar charts now include an option to show or hide 0 on y-axis
  • General bug fixes and stability improvements
October 2021

Lifecycle

  • Location list has a new look and is now grouped by User Group
  • Access all services from the Location list
  • Configuration assistant is improved in functionality and appearance
  • Performance improvements
  • General layout improvements (location menu, location settings, etc.)

Cloud & Gateway

  • We continue to improve the Gateway offline alerts. Thanks for your feedback!
  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
September 2021

Lifecycle

  • General bug fixes and stability improvements.

Cloud & Gateway

  • Removed unused DataSourceAddresses from Assets (utilization and percentage when assets do not have children assets)
  • Removed unused DataSourceAddresses from Chassis (log and unitState)
  • Support for chassisDid as MatchDTO
  • (Beta) Alert is sent to admin in the group if a location has been offline for more than 24 hours
  • Improve messages on System Health warnings
  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
August 2021

Lifecycle

  • Fixed issue that would result in error at login or at adding user to a group when casing on username was not lowercase.
  • Fixed issue where a created user group sometimes would not autofocus in New location wizard.
  • Fixed issue where the map would stick to north-south alignment even though a rotation had been set.
  • Improved performance in the planning tool.
  • The link to the Terms of Service is now more accessible.
  • Improved System Health messages.
  • General bug fixes and stability improvements.

Cloud & Gateway

  • Improvements in DataSourceAddresses management. Unused DataSourceAddresses on assets will not be showed in the future.
  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
July 2021

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • Improved reconnection and robustness for gateway cloud connection for websocket channels.
  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
June 2021

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • Non-admin users can see all other users in groups they belong to
  • Fixed bug in Footfall aggregation after removing deleted devices
  • Support for upcoming new IAQ sensors
  • Fixed bug that caused an exception when sending invalid GetSampleRequest
  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
May 2021

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and stability improvements

Insights

  • General bug fixes and stability improvements
April 2021

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • General bug fixes and stability improvements

Insights

  • Improved design. Main menu is now moved to the left hand side of the screen and all location specific features are accessed from there.
  • Improved performance during data processing and general improvements regarding time series analysis.
  • The Overview section has been merged with the Reports section and is now presented as a report.
  • The Reports section is now the default location page in Yanzi Insights.
  • New report: “Historical summary” gives you a quick overview of your site’s performance regarding a specific data type.
  • More graphs now supports downloading the charts as images and CSV.
  • Direct links to Conference rooms and Desks in Explore menu have been added.
  • Improved Investigate, using the same visual elements as the rest of Yanzi Insights for recognizability.
  • Improved visibility of the link to the Terms of Service.
  • New filters: ability to filter assets on asset type, floor level, area group and other metrics.
  • General accessibility and design improvements.
  • Fixed issue where the tabs in Explore where not shown correctly for some users.
  • Charts are now more interactive and a tooltip has been added to most charts.
  • Various improvements from user feedback. We love your feedback! Please continue to use the “Send feedback” button (from your personal menu) to provide feedback or feature requests.
March 2021

Lifecycle

  • General bug fixes and stability improvements

Cloud & Gateway

  • Fixed bug where deleted prospects would reappear
  • Fixed issue where resolution from humidity sensor was truncated
  • General bug fixes and stability improvements

Sensor Firmware

  • Added robustness to prevent sensors to end in a state where data from a specific sensor would not be sent any longer.
  • General bug fixes and stability improvements
February 2021

Lifecycle

  • Improved Yanzi IoT Mesh planning and coverage estimation
  • Setting position of Yanzi IoT Gateway is now possible through the Configuration assistant
  • Stability improvements in asset browser
  • Performance improvements for large-scale plans in the planning tool
  • When uploading an image floor plan, it will be placed on the same coordinates as any previous image
  • Improved authentication flow between different Yanzi applications
  • Usability improvements in the installation tool

Cloud & Gateway

  • General bug fixes and stability improvements
January 2021

Lifecycle

  • Improvements in configuration assistant now reassigns all sinks and not just motion
  • Better authentication experience, especially for access token logins
  • Generally improved design
  • Enable battery view in data visualization map
  • New Floor upload flow when uploading images
  • Accessibility improvements in floor maps
  • Accessible tables: click column headers to sort where possible
  • Search in groups
  • Support for SSO
  • General performance improvements

Cloud & Gateway

  • General bug fixes and stability improvements
2020
December 2020

Lifecycle

  • Configuration assistant now reassigns all sinks and not just motion
  • Support for SSO for Enterprise plan customers
  • Better authentication experience, especially for access token logins
  • Generally improved design
  • Enable live battery status in the Map view
  • New Floor upload flow when uploading images
  • Accessibility improvements in floor maps, assets are also clickable
  • Search in accounts
  • General bug fixes and stability improvements

Cloud & Gateway

  • Bugfix when deleting sensors that could leave some inconsistent state
  • General bug fixes and stability improvements

Sensor Firmware

  • Better handling and report of invalid sensor data when battery is low
  • Improved link selection on hybrid (SubGHz connections)
  • General bug fixes and stability improvements

Insights

  • Easy access to groups of assets in Explore. Conference rooms, desks, areas are now located at the top of the sidebar.
  • Select slot length in Explore overview of asset types.
  • Tab layout in Explore to split by use case.
  • Brand new Investigate view with ability to customize data selection and presentation.
  • New report: Workplace air quality. Get a quick view of the historical air quality in the building.
  • New report: Workplace utilization. Key numbers of the building utilization.
  • New report: Desk utilization. Information about the usage of desks.
  • New report: Room utilization. Information about the usage of rooms.
  • New report: Occupancy and utilization. Compare rooms and areas in the aspects of both occupancy and utilization.
  • New default time ranges: quickly select a certain month during the last year.
  • General bug fixes and stability improvements


June 2020

Lifecycle, Cloud & Gateway

  • Efficient way to delete and deinstall sensors added to simplify reconfiguration of offices.
  • New User roles; Manager and Installer added.
  • Improvements of System Health
  • Additional timezones added to selections
  • Sample percentage for Katrin dispensers is now pushed with subscription data. The SampleRefillList has been deprecated.
  • Footfall instance added to virtual sensor
  • General bug fixes and stability improvements

Insights

  • Indoor air quality value distribution analysis
  • Global Day-of-week filtering
  • Changes to navigation structure
  • Improved color schemes in maps for historical data and showing legends for color schemes.
  • Social distancing application now handles walls.
  • General bug fixes and stability improvements


May 2020

Lifecycle

  • System Health for easy diagnostics of your Yanzi System
  • General bug fixes and stability improvements

Cloud & Gateway

  • Simplified use of client certificate authentication with Cirrus API
  • Microsoft IoT Hub Connector upgraded with new SDK v 1.21.1
  • Backend support for new Installer user role
  • Zero point calibration added at time of connecting a new CO2 sensor
  • Increased robustness of sensor upgrade in poor connectivity environments
  • Security improvements
  • General bug fixes and stability improvements


April 2020

Lifecycle

  • New UI for browsing and managing assets
  • Performance improvements to Map rendering
  • 868 MHz coverage enabled by default in planning
  • System health feature enabled.
  • Fixed bug with change in prospects not being saved.
  • General bug fixes and stability improvements

Cloud & Gateway

  • Sensor data stored in Gateway cleaned out if older then 6 months. In case disk space is not enough, data older than 3 months will be removed.
  • Added new data source address “battery” in battery powered devices' chassis units.
  • Security improvements in Gateway OS.
  • General bug fixes and stability improvements

Sensor Firmware

  • Reduced data message size in wireless networks
  • Upgrade to AES-CCM encryption between sensors and Gateway
  • Major improvments on SubGHz radio performance
  • General improvements of network topology management
  • General bug fixes and stability improvements


March 2020

Lifecycle * Now possible to filter on connection status in the List view. * Fixed issue with a device having a position showing an error not having one. * Fixed issue with positioning a Gateway on the map after installation. * Fixed issue with a planned and installed device disappeared from the map if it fails to connect. * General bug fixes and stability improvements

Cloud & Gateway * Corrected error message when trying to Login with an invalid sessionId * Added locationId and SubscriptionType parameters in SubscriptionData message top level for ease of parsing * Fixed issue where UnitDTO list would temporarily contain invalid UnitDTOs during installation of devices. * Performance improvements in Gateway software


February 2020

Cloud & Lifecycle * Consolidated live data views into one * New data selector design in kiosk * Search by Product Type now possible in Lifecycle List view * Default logical naming on devices updated to follow: Parent Asset name (inherited from GeoJSON if exist) + Type + last 4 characters in device DID. * Wattson IoT Beta Connector updated to SDK 0.4.0 * MSFT IoT Hub Beta Connector updated to SDK 1.19.0

Gateway * Internet access through 4G Gateway Ethernet port disabled by default on all 4G Gateways. Can be enabled through Yanzi Support when needed for trouble shooting. * Robustness fixes in mobile network selection in Gateway 4G * Gateway Plus/Large/XL OS version upgrade. * Added automated fail over to Ethernet uplink if Modem is unreachable (broken) in Gateway 4G.

Yanzi Live * Yanzi Live API Documentation now points to new API documentation page yanzi.dev

General performance and robustness improvements and bug fixes

Other Information:

API server certificates have been renewed. Now using Let’s Encrypt Certificate Authority.


January 2020

  • Hotfix pushed in January:* Hotfix for privilege escalation issue with access tokens when combined with new and experimental GraphQL API

  • General performance and robustness improvements in Cloud servers

2019
December 2019
  • Deletion of sensors through Yanzi Lifecycle Tool
  • Additional error handling added to MSFT SDK used with IoT Hub Connector (Beta)
  • Bug fix avoiding network cameras to be shown show in the unit list
  • Additional capabilities added to Configuration Assistant
  • General performance and robustness improvements and bug fixes in Gateways
  • General performance and robustness improvements and bug fixes in Cloud servers


November 2019

Yanzi Platform

  • Microsoft IoT Hub connector (Beta) updated with latest version of IoT Hub SDK (1.18.0)
  • IBM Watson IoT connector (Beta) updated with new version of IBM Watson IoT SDK (0.2.2)
  • General performance and robustness improvements and bug fixes in Gateways.
  • General performance and robustness improvements and bug fixes in Cloud servers.

Yanzi Lifecycle * Bulk editor added to simplify configuration of Asset properties. * New feature: Configuration Assistant. * Groups (previous Accounts) can now be renamed. * Support for managing Yanzi Sense configuration options. * The planning tool now issues a warning for sensors placed outside of their zone of conformity. * General performance and robustness improvements and bug fixes


October 2019
  • General performance and robustness improvements and bug fixes in Gateways.
  • General performance and robustness improvements and bug fixes in Cloud servers.
  • Accounts renamed to Groups in Yanzi Lifecycle


September 2019
  • Automatic upgrade to latest Software version of Gateways before being provisioned to Yanzi Cloud.
  • Backend support for using a planned Prospects at time of installation in Yanzi Lifecycle.
  • Protection against API usage abuse. Specifically, limit of 10 GetLocationsRequest / session with a bucket filling allowing a new request every second.
  • HSTS (HTTP Strict Transport Security) policy added in Cirrus API servers for increased security.
  • General performance and robustness improvements and bug fixes in Gateways.
  • General performance and robustness improvements and bug fixes in Cloud servers.


August 2019
  • Packet size optimisation on sensor network communication for improved network efficiency.
  • IoTHub connector (Beta) updated to latest Microsoft SDK version with latest bug fixes.
  • Breaking change for IoTHub Digital Twin connector (Beta): The telemetry property “DigitalTwins-SensorHardwareId” that should match the “Sensor HardwareID” property in Digital Twins is from now on formatted as “locationId/DID/variableName” as opposed to previously being formatted as “locationId/DID”
  • General performance and robustness improvements and bug fixes in Gateways
  • General performance and robustness improvements and bug fixes in Cloud servers.


July 2019

Sensor firmware: * Improvement on Forward Protection discovery protocol. Fixed issue when the Forward Protection was not used even if available. * Improvement on beacon selection for meshing. * Improvement on power consumption for first generation Yanzi devices.

Gateway and Cloud: * Fixed issue that caused assets to not show the state correctly first time after creation. * Fixed issue where scanning of Access Point DID would not let it connect without manually adding suffix -IoTAP. It is now automatically added at installation using the Lifecycle Tool. * General performance and robustness improvements and bug fixes in Gateways. * General performance and robustness improvements and bug fixes in Cloud servers.


June 2019
  • General performance and robustness improvements and bug fixes in Gateways.
  • General performance and robustness improvements and bug fixes in Cloud servers.


May 2019
  • Improvements in startup time of the Gateway.
  • Additional security against wireless brute force attacks.
  • Automated upgrades of sensor software.
  • Cirrus API update:
  • New fields available in SubscribeResponse, named subscriptionType, locationID and expireTime, see API documentation for more info.
  • Inclusion of the same data in “responseMessage” field is now deprecated.
  • General performance and robustness improvements and bug fixes in Gateways.
  • General performance and robustness improvements and bug fixes in Cloud servers.


April 2019
  • Improvements in Gateway's LAN security.
  • Gateway robustness and protection against sensor disconnects due to unexpected LAN network behaviour.
  • General roll-out of dual layer security in the IoT Network.
  • General performance and robustness improvements and bug fixes in Gateways.
  • General performance and robustness improvements and bug fixes in Cloud servers.


March 2019
  • Robustness fixes on Access Point connectivity.
  • Improvements in Factory Reset of 4G gateways.
  • Update in status LED behavior, see updated user manual for details.
  • Introduced secure configuration of network parameters, Gateway —> Cloud, such as APN configuration.
  • Fallback implemented for DHCP servers returning a non-working DNS server.
  • Sensor Network robustness improvements against radio interferences (Forward Protection).
  • Sensor Network preparation for general roll-out of dual layer security.
  • Bugfix for some cases where unitDTO is not reporting chassi DID.
  • General performance and robustness improvements in Gateways.
  • General performance and robustness improvements in Cloud servers.


February 2019
  • Stability fix for the API-servers.
  • Bug fix for isMotion/isNoMotion unitState subscribeData message. Now according to activity level of site.
  • Bug fix for SetCustomPropertyResponse. Now it reports error when request is dropped, if access is not allowed.
  • Stability fix that will shut down inactive websockets.
  • Bug fix that prevents users from installing sensors with an invalid position when not selecting a position in the installation view.
  • Various stability and bug fixes.


Maintenance Schedule

Below is a schedule of planned maintenance activities for the Yanzi platform.

NOTE: Sensor upgrades may continue over weekend with large installations.

Q4 2024

Monday October 7th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday October 10th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday November 11th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-12:00pm GMT

Thursday November 14th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday December 9th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday December 12th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
Q3 2024

Monday July 1th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday July 4th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday August 12th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday August 15th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday September 9th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday September 12th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT
Q2 2024

Monday April 15th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday April 18th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday May 6th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday May 9th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday June 10th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday June 13th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT
Q1 2024

Monday January 15th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday January 18th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday February 12th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday February 15th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday March 11th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday March 14th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
Q4 2023

Monday October 9th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday October 13th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday November 13th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-12:00pm GMT

Thursday November 16th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday December 11th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday December 14th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
Q3 2023

Monday July 3th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday July 6th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday August 14th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday August 17th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday September 11th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday September 14th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT
Q2 2023

Monday April 17th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday April 20th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday May 8th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday May 11th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday June 12th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday June 15th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT
Q1 2023

Monday January 16th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday January 19th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday February 13th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday February 16th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday March 13th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday March 16th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
2022
Q1 2022

Monday January 10th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday January 13th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday February 14th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday February 17th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday March 14th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday March 17th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
Q2 2022

Monday April 11th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday April 14th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday May 9th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday May 12th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday June 13th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday June 16th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT
Q3 2022

Monday July 11th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday July 14th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday August 15th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday August 18th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday September 12th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Tuesday September 13th - Extra EU Cirrus Cloud servers maintenance

  • Europe/Asia Cloud servers: 7:00pm-7:15pm GMT

Thursday September 15th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT
Q4 2022

Monday October 10th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday October 13th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday November 14th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-12:00pm GMT

Thursday November 17th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday December 12th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday December 15th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
2021
Q1 2021

Monday January 25th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday January 28th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday February 8th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday February 11th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday March 8th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday March 11th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
Q2 2021

Monday April 12th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday April 15th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday May 10th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday May 13th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday June 14th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00pm GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday June 17th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00pm GMT
  • European/Asian customers: 7:00pm-11:00pm GMT
Q3 2021

Monday July 12th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday July 15th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday August 9th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday August 12th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday September 13th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday September 16th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT
Q4 2021

Monday October 11th - Cirrus Cloud servers

  • US/Australia Cloud servers: 7:00am-11:00am GMT
  • Europe/Asia Cloud servers: 6:00pm-10:00pm GMT

Thursday October 14th - Gateway and Sensors

  • US/Australian customers: 7:00am-11:00am GMT
  • European/Asian customers: 6:00pm-10:00pm GMT

Monday November 8th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00am GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday November 11th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00am GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Monday December 13th - Cirrus Cloud servers

  • US/Australia Cloud servers: 8:00am-12:00am GMT
  • Europe/Asia Cloud servers: 7:00pm-11:00pm GMT

Thursday December 16th - Gateway and Sensors

  • US/Australian customers: 8:00am-12:00am GMT
  • European/Asian customers: 7:00pm-11:00pm GMT

Product briefs has been moved to Product Briefs